Refund Policy

We want you to be completely satisfied with your purchase. If you're not, we're here to help.

Eligibility for Refunds

• You must request a refund within 14 days of purchase.
• The product or service must not have been used or accessed significantly.
• Digital products are eligible only if they have not been downloaded or consumed.

How to Request a Refund

To initiate a refund, please contact us at info@designbyphysics.com with your order number and reason for the request.

Processing Time

Refunds are typically processed within 5–7 business days. Funds will be returned to the original payment method.

Non-Refundable Items

• Services already rendered or consumed
• Customized or personalized products
• Digital downloads that have been accessed

If you have any questions, please contact us.